Last updated: January 07, 2026
Intellectual PropertyThe Service and its original content, features and functionality are and will remain the exclusive property of Outsource EQ, Lda. and its licensors. The Service is protected by copyright, trademark, and other laws of both the Portugal and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Outsource EQ, Lda.
Links To Other Web SitesOur Service may contain links to third-party web sites or services that are not owned or controlled by Outsource EQ, Lda..Outsource EQ, Lda. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Outsource EQ, Lda. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Limitation Of LiabilityIn no event shall Outsource EQ, Lda., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
DisclaimerYour use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.Outsource EQ, Lda. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
GDPR Compliance
1. Data Controller and Processor RolesFor demo requests, website interactions, and marketing communications, Outsource EQ acts as the data controller. For business customers under a signed agreement, the customer remains the data controller of all Customer Business Data. Outsource EQ acts solely as a data processor, processing Customer Business Data only to provide and support the Service, in accordance with the signed agreement, these Terms, and our Privacy Policy
2. Data Processing Agreement (DPA)For customers located in the EEA, the United Kingdom, or Switzerland, Outsource EQ provides a Data Processing Agreement (“DPA”) that incorporates the European Commission’s Standard Contractual Clauses where applicable. A signed DPA is available upon request during the contracting process.
3. User RightsIndividuals whose data is processed by Outsource EQ under GDPR have the following rights:
- Right of access – obtain a copy of personal data.Right to rectification – request corrections.
- Right to erasure – request deletion in certain circumstances.
- Right to data portability – request transfer to another provider.
- Right to restrict processing – request limited use of data.
- Right to object – object to processing based on legitimate interests.
- Right to lodge a complaint – file a complaint with a supervisory authority..
4. Data TransfersWhere personal data is transferred outside the EEA, UK, or Switzerland, Outsource EQ ensures appropriate safeguards are in place, such as Standard Contractual Clauses and the EU–US Data Privacy Framework.
5. Breach NotificationIn the event of a personal data breach likely to result in a risk to the rights and freedoms of individuals, Outsource EQ will notify affected customers without undue delay and, where required, within 72 hours.
Governing LawThese Terms shall be governed and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions.Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
ChangesWe reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact UsIf you have any questions about these Terms, contact us:
Data Protection & Legal Manager: Valerii Verbovetskyi
Email: data.inquiry@outsourceq.com
Customers and data subjects in the EEA or UK may contact this representative regarding data protection matters at: Valerii Verbovetskyi: Rua de São Luis nº 21A, 8000-285, Faro, Portugal. Contact email: data.inquiry@outsourceq.com
